As a client, your involvement can make or break the design process. While you might not be hands-on in the creation of the design itself, your feedback is an important part of making a project successful. You know your company and clients better than anyone, and your designer knows how…
Finding a web design agency to create your brand new website can be a daunting task, especially when your Google search for web designers brings up thousands of options to sift through. On top of this, there’s a huge variety of different skill sets and specialties, design styles, price ranges,…
The customer journey map is an incredibly powerful tool for helping brands better understand their customers and improve their experience. It’s essentially a story of each of your customer’s journeys from the first point of contact through customer loyalty. The pinnacle of customer service is in providing tailored, relevant and…
On a day to day basis at work, you may find yourself going through the same steps. Whether that is generating reports, creating a campaign, launching a website or any of the other processes that involve repetitive steps these meticulous steps must be accurate. Inaccurate processes lead to poor results.…
